Unit Health Reports Announcement

Learn About Our Updated Unit Health Report

Your reports keep getting better!

You need fast, reliable, and trustworthy data to run your business and make better business decisions. With that in mind, over the last few months, we've completely rebuilt our back-end analytics engine to provide even more robust and precise metrics.

You saw the first signs of that new system, with new Mileage, Engine Time and Idle reports that not only run faster but are more robust, allowing you to run reports for a longer period of time or a larger fleet size.

Here are the improvements you will see when you run these reports:

  • Better Performance
  • Optimized report generation, giving you the freedom to ask the big questions about your fleet's performance
  • Trust Metrics
  • Our best practice KPIs for measuring metrics with improved heuristics to improve data quality and accuracy
  • Improved Formatting
  • Updated style formats so you can share styled reports and better analyse data with tabular outputs

Over the next few weeks, this new analytics engine will make its way into the Unit Health Report.

Below, you will find detailed FAQs about these new reports. If you have further questions, please contact your Customer Success Manager or your Support Team. Have more questions? Please reach out to us directly. We want to make this transition is as smooth as possible for you.

Frequently Asked Questions

Q: Why have these reports been changed?

Moving reports to the Analytics Platform allows for both performance improvements and greater accuracy. This is the result of refinements to the internal calculations and logic we use to create your reports. Some of the column names in these reports have also been updated to improve consistency across the platform. You can find more details in our Help Documentation.

Q: Will my scheduled report settings change?

In most cases you have access to the same report parameters you had in previous versions, but you should check that your schedules are still being used. As part of this update, the picker tool in the Unit Health Report has been updated and now selects hierarchy nodes rather than fleets. This means that, if you based your reports on fleets and teams before, or on both hierarchy nodes and fleets and teams, you might need to update your reports and their schedules. This is because the fleets that these reports were previously run against can no longer be 'seen' by the report.

Q: Which reports are being updated?

The updated reports can be identified in your report list by a 'sparkle' icon:

The following reports have been updated:

  • Unit Health Report - This report shows the NRU (Non-Reporting Unit) periods recorded over a specified timeframe for vehicles assigned to a specific hierarchy node and any of its child nodes, and includes four charts and a table. The Unit Health Report excludes vehicles that do not have an ESN (electronic serial number).

Q: Where do I find the Unit Health Report?

  • On the Create Reports tab, locate the Vehicle Health panel, and then click Unit Health.

Q: Will I see data from today in Analytics Reports?

Report data generated from the Analytics Platform is not real-time. This is because the data it receives needs to be processed. If you run a report for today and the data is not yet available you may see the report status as 'Completed No Data'. Best practice is to use the previous day ("Yesterday") as the end date for your reports.

Q: What's new in these reports?

The charts included in these reports are:

  • Non-Reporting Unit Trend: A line chart showing the percentage of vehicles that were classed as NRUs during each week of the specified reporting period. The chart shows a minimum of 180 days of data. It shows a longer time period, if the selected time frame is longer. The total number of vehicles includes all vehicles that the user who ran the report has permission to see.
  • Non-Reporting Units Aging: A column chart showing the count of NRU periods of various durations, for all NRU periods included in the report.
  • Non-Reporting Units by Hierarchy Node: A bar chart showing a count of NRU periods by hierarchy node for all child nodes of the selected node.

Q: Do I need to do anything?

You should check and update your report schedules where necessary. As the updated report is run against hierarchy nodes rather than fleets, legacy configurations that report only on fleets, or on both fleets and nodes, will no longer report on these fleets. These reports should be updated. You should also review the changes in each report to understand how to best review key metrics in the Analytics Reports. For more details see the help documentation and, if you have further questions, contact our Support Team.